top of page

FAQs
Give the Gift
of MoviePass
The perfect gift card for the Movie People in your life.
Billions worth of box office hits.
Access to over 4000 theaters nationwide.
Buy and use in the same day!
Frequently asked questions
How do I sign up for an annual subscription to MoviePass?
You can sign up through the MoviePass app or at moviepass.com.
On the MoviePass App:
Click “Join” in upper right hand corner
Click “Annual” on the Subscribe page
Choose the annual plan that is right for you
Add payment method
On moviepass.com
Click “Sign Up” in the upper right corner
Enter email address and ZIP code. Then press “Create New Account”
Enter, and confirm, your password
Choose an annual plan and provide payment method
Who is eligible to purchase an annual subscription?
Any new, or returning customer can purchase an annual subscription. Existing monthly subscription customers can change to an annual subscription.
Which plans are eligible for the annual subscription?
The following plans are all eligible for an annual subscription: Annual Basic Plan, Annual Standard Plan and Annual Premium Plan. In other words, every plan can be purchased as an annual subscription.
Get started by clicking here.
How long does the annual subscription last?
Each annual plan lasts 12 months, subject to the specific terms and conditions.
Do annual subscription customers get all credits in a lump amount or are they allocated monthly?
Subscribers that choose an annual plan will receive credits monthly, just like our monthly plans.
How do credits rollover if I have an annual subscription?
There are no changes to the existing credit rollover rules. Unused credits will continue to roll over monthly and you can have up to two months of credits in your account at any given time.
Do credits expire with an annual subscription?
Just like the monthly plan, you can only have up to two months worth of credits on your account at any time.
What is the benefit of purchasing an annual subscription?
Annual plans are discounted when compared to monthly plans. In other words, you will get 12 months worth of credits for less than 12 months of cost. Actual pricing might vary but you can see specifics in the “Plans” section of the website or when you sign up through the app.
Can I apply a giftcard to purchase an annual subscription?
Yes! A gift card can be applied toward an annual subscription in the following ways:
Redeem the full value of the gift card for a full-year subscription, and add a credit card to the app for any additional credit purchases.
Apply the gift card value towards part of the subscription cost, and use a credit card to pay the remaining balance.
Can I upgrade my monthly plan to an annual plan?
Yes! Simply go click on the “Account” icon in the app (lower right corner), then click on Subscription > Change Plan > Annual Plan at the top of the page. The available annual plan options will be presented.
Can I change from an annual plan to a monthly plan?
No, once you purchase an annual plan you cannot switch to a monthly plan during your active subscription period. You can change at the end of your subscription period.
Can I change annual plans before my current annual plan ends?
No, you cannot switch between annual subscription plans (e.g., from Annual Basic to Annual Standard) during your active subscription period
If I move to a different state will it impact how my annual subscription works?
Regardless of where you move, your existing plan will remain in effect until the renewal date.
What are benefits of the annual plan?
The annual subscription plan has numerous benefits, best of all is you get a discounted rate on a full year of MoviePass!
Can I cancel my annual plan and get a refund for any remaining months?
No, a refund is not available on an annual subscription if you decide to cancel early. You received MoviePass's best value plan by signing up for a year, so rather than cancelling, we suggest you use your credits and go to the movies!
Can I cancel my annual plan subscription?
Yes, you can cancel your annual subscription. Canceling means you will still have full usage of your membership until the subscription end date, but you will not renew for another year.
What happens to my credits if I cancel my annual subscription?
If you cancel your annual subscription, whatever credits are currently in your account will remain until the end of your subscription period. Additionally, you will continue to accrue more credits until the end of your subscription period.
Will my annual plan renew automatically?
Annual subscriptions automatically renew at the end of the 12-month period at the full annual plan price without discounts, unless canceled prior to renewal.
Will I be notified about renewal before the end date of my annual subscription?
Yes. 48 hours before your account renews, you will be sent an email reminder.
How do I change my monthly plan to an annual plan?
To switch to an annual plan, simply go to the MoviePass app, click on the “Account” icon in the app (lower right corner), then click on Subscription > Change Plan > Annual Plan Choice at the top of the page. The available annual plan options will be presented.
bottom of page
