FAQs

What are credits? Credits are your MoviePass currency. Use them however you like to create a personalized plan that fits your moviegoing habits.

How movie lovers are using their credits:

Yes, your credits will rollover month to month. Keep in mind though – you can only roll over a maximum of 2X your subscription limit.

For example: If you have a 34 credit per month plan and you have 2 months worth of rollover credits, you'll have a total of 68 credits to use before your next billing cycle starts. Once your next billing cycle starts, you'll go back to your original credit amount of 34 credits per month.

Nope! Your account will remain active up until your next scheduled billing date, and you'll have until then to use any remaining credits left on your account.

For example, if you are billed on the 20th of each month and request cancellation on November 1st, your last date to use your MoviePass credits would be on November 19th.

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For more info on how the MoviePass credits work, click here.

MoviePass offers a variety of different plans at a tiered price level and each plan earns you a different amount of credits each month. Whether you're a movie fanatic who goes to the theater as often as possible or if you want to use MoviePass just to catch a new blockbuster every now and then – we've got a plan that works for you!

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Our plan prices and credit amounts vary depending on location, you can download the app for free to review your local plan options and see showtimes near you + their credit value.

Once you're ready to get MoviePass, just hit join and pick a plan that fits your needs.

You can contact MoviePass support directly in the app by clicking into the “Account” tab and selecting “Help”. Our agents are available via chat, email, and socials from 11:30 AM -10:30 PM EST.

We have over 4,000 theaters in our network and we're still growing. If you don't see your favorite theater listed on our app, no worries – send us an email with the name and address of the theater you’d like to see added to our network and we’ll take care of the rest.

Adding a new theater can take a little bit of time, so please be patient! Our team is working on it. : )

Any remaining balance on the gift card after applying it to an annual plan can be used to purchase additional months of subscription.

MoviePass offers gift subscriptions for both new and existing users at three price points: $60, $120, and $240. Gift subscriptions are available for purchase by anyone – whether or not you have a subscription – so everyone can give the gift of movie magic! ​ You can buy the gift of MoviePass directly in the app. Just download the app on iOS or Android, head to account tab, select "Purchase Gift" and the subscription amount you’d like to give. Enter the recipient’s email address, and we’ll send a gift notification with a unique promo code to their inbox. Don’t want to spoil the surprise? Email the gift notification to yourself at check-out, and forward the email to your recipient when you’re ready to share that MoviePass magic. ​ If you have any more questions about the nitty gritty or just want to chat, feel free to chat with us directly in the app. Our agents are available from 11:30am-10:30pm EST – we're here to help.